Pricing

Pricing built around the labor you save,
not the seats you fill.

Most DME distributors recover $15k–$100k+ in labor and denied claims every year. ScriptRelay charges a flat monthly fee — your whole team, one price, no per-seat surprises.

→ Run the ROI calculator to see your exact savings
Monthly Annual Save 15% with annual billing
Design Partner Program · 5 spots only
50% off year one + lifetime price lock. Be one of the first 5 distributors on ScriptRelay.
See the offer
Anthony Schuler, Founder & President of ScriptRelay
Anthony Schuler
Founder & President
Before you commit $299–$1,999/mo

Pricing is set by someone who's paid for DME software — and been burned by it.

20+
Years in DME ops
2
Distributorships
founded & run
1,000s
Prescriptions processed
Across Zynitech & Pinnacle

"Brightree charged $250/seat/month and still made my staff do the work. ScriptRelay is flat pricing, no per-seat nonsense, and it actually automates the thing. I built what I wanted to buy."

Read the full founder story
Starter
$ 299 /mo
 
1–2 person ops · <20 orders/wk
~$15k–$25k labor saved/yr

Core intake, verification, and basic automation. Stop drowning in manual work without overhauling your entire operation.

  • Up to 80 orders/month
  • 3 staff seats included
  • Prescription intake & parsing
  • Insurance eligibility verification
  • Basic order automation
  • Email + chat support
Talk to the founder →
Most Popular
Growth
$ 799 /mo
 
Regional ops · 20–100 orders/wk
~$35k–$50k labor saved/yr

Advanced automation, multi-user, and API access. For growing distributors who need the full workflow — intake through delivery.

  • Up to 450 orders/month
  • 10 staff seats included
  • Everything in Starter
  • Advanced automation workflows
  • Full REST API access
  • Delivery coordination
  • Priority support (4hr SLA)
Try the live sandbox
Scale
$ 1,999 /mo
 
Multi-location · >100 orders/wk
~$60k–$100k+ saved/yr

Custom integrations, white-label, and dedicated support. Built for operations running multiple locations that need hands-on partnership.

  • Unlimited orders
  • Unlimited staff seats
  • Everything in Growth
  • Custom EHR integrations
  • White-label portal
  • Dedicated success manager
  • 1hr SLA + uptime guarantee
Contact sales →
Compare Plans

What's included, side by side

Starter Growth ★ Scale
Orders/week limit <20 orders/wk 20–100 orders/wk >100 orders/wk
Users included 3 seats 10 seats Unlimited
Integrations Standard payers Standard + API access Custom EHR + HL7
Automation depth Core intake & verification Full workflow automation Custom workflows
Support tier Email + chat Priority (4hr response) Dedicated manager
SLA Best effort 4hr SLA 1hr SLA + uptime guarantee
Onboarding Guided setup call Full setup + training White-glove (hands-on 30 days)
Brightree $250/seat/mo Per-seat pricing adds up fast
VS
ScriptRelay $299/mo total Your entire team. One price.
See the full feature comparison →
Common Questions

No fine print

The short version: flat pricing vs. $250/seat, autonomous AI workflows vs. manual insurance calls, and days to onboard vs. months. We put the full breakdown on a dedicated page — see the complete ScriptRelay vs. Brightree comparison →
30-day free trial, full sandbox access plus your own data. You'll be able to run real prescriptions through the entire workflow — intake, insurance verification, order processing — and see exactly what ScriptRelay would do with your operation. No credit card required to start.
None. No implementation fee, no onboarding fee, no hidden charges. The monthly rate covers everything including setup and your first staff training session.
Monthly or annual — your choice. Cancel anytime on monthly plans with no penalty. Annual plans are billed upfront at a 15% discount and are non-refundable, but there's no contract or lock-in beyond that billing period.
Yes — 15% off for 3 or more locations on any plan. Reach out via the "Talk to the founder" link and we'll set up a consolidated agreement that covers all your locations under one invoice.
Full export anytime, CSV plus API. Your data is always yours — you can pull it at any time, in any format, without needing to request it from us. No vendor lock-in.
One order is one prescription intake event — a single patient, single device type, single fulfillment cycle. Re-orders for the same patient count as new orders when they re-enter the workflow. Duplicate submissions for the same order (e.g. a fax received twice) are deduplicated automatically and count as one.
Yes. ScriptRelay operates as a HIPAA Business Associate and provides a BAA to every customer — no tier gating. Patient data is encrypted at rest (AES-256) and in transit (TLS). We do not sell or use your PHI for any purpose other than operating the service. Read our full security posture →

See it work on your actual orders.

Thirty minutes in the sandbox is worth more than any sales deck. No credit card, no commitment — just a live look at your workflow automated.

Try the live sandbox Talk to the founder →
Download the overview PDF How operators scale without hiring →